Why use an RMI Member?

Retail Motor Industry Federation (RMI) members pride themselves on providing high quality, value-for-money services to the motoring public.
RMI standards help our members serve you. They are continuously reviewed and updated to conform to changing legislation and market place expectations.

National Conciliation and Arbitration Service

When you deal with an RMI member your have certain advantages. For instance, if you feel the member has not carried out this obligations to you, and if after direct representation to him you fail to get satisfaction, so long as the original contract was made within the last 12 months and no third party has been involved, you can refer the matter to the RMI conciliation and arbitration service.
The National Conciliation Service (NCS) team can answer questions and provide expert independent advice, conciliation and arbitration in relation to RMI members.
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